Brandon Cross Technologies Blog

Is A Chatbot Still Useful If It Fails The Turing Test?

Posted by Justin Cross on Oct 3, 2019 12:57:00 PM

The famous Turing Test was first proposed by British computer scientist and codebreaker Alan Turing in 1950. Turing suggested than any flowchart-based digital artificial intelligence of sufficient complexity and detail should eventually be able to mimic behaviour and speech in a way that is indistinguishable from that of a human being. If the two responses from a computer and a human were anonymised, a third human should be unable to tell the difference for the machine to pass.

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Topics: Chatbots

What Should You Consider Before Investing In A Chatbot?

Posted by Justin Cross on Sep 19, 2019 3:52:00 PM

Do you really need a chatbot? It's a more complicated question than you might think. While chatbot technology might look exciting at first glance, it's always tempting to jump straight to the 'next big thing' without thinking it through. As with apps, there's no real point to having your own chatbot simply because the business next door does. It's worth applying a bit of logic first before you decide to part with your money. There are some key points you should consider before commissioning or purchasing any chatbot software.

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Topics: Chatbots

Check Out Our New Complete Guide To Chatbots!

Posted by Justin Cross on Sep 16, 2019 12:31:00 PM

Chatbots are fast becoming the must-have accessory for any company website. Useful, efficient, and customer focused, chatbots are also valuable information gatherers. However, as anyone who has encountered one of these little bubbles of helpfulness will know, there is a big difference between a mediocre Chatbot and the intelligent, hard-working, and polite alternative. Brandon Cross has put together a complete guide to getting it right.

Here’s what’s included:

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Topics: Chatbots

Why Are Chatbots Brilliant For Marketing?

Posted by Justin Cross on Aug 16, 2019 2:18:00 PM

One of the most powerful tools of the modern marketer is the chatbot. Chatbots are capable of providing lead generation, PR and reputation management, and boosting customer service satisfaction on an enormous scale - when in the right hands, of course. Here are some of the ways that chatbots stand out from other marketing methods when it comes to reaching both your core audience and floating consumers.

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Topics: Chatbots

What Are The Different Types Of Chatbot?

Posted by Terry Carr on Aug 14, 2019 1:53:00 PM



While chatbots are used for many different tasks, the way chatbots are constructed differs relatively little from program to program. Technically, there are presently three major categories of chatbot.

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Topics: Chatbots

Are Chatbots Secure?

Posted by Justin Cross on Aug 9, 2019 2:32:00 PM



Statistics suggest that 80% of us will have one by 2020, but Chatbots remain something of a controversial enigma. Chatbots are a relatively new technology, and this has led many to ask the important question: are Chatbots secure? There are many ways to address this question, the most important one being trust.

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Topics: Chatbots

What Are The Benefits Of Owning A Chatbot?

Posted by Justin Cross on Aug 2, 2019 2:06:58 PM


Chatbots provide numerous advantages to savvy public-facing businesses. Whether you're making deals business-to-business, providing services, informing your customers, or selling retail goods to an increasingly well-informed, well-supplied, and diverse marketplace, we can build what you need, to your specifications. Here are a few of the unique ways that a chatbot from Brandon Cross might benefit your company.

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Topics: Software, Chatbots

How Does A Chatbot Work?

Posted by Justin Cross on Jul 31, 2019 10:49:41 AM


A chatbot is a web-based software program governed by communication algorithms and artificial intelligence, which people interact with through a chat interface. Chatbots can be used in a wide range of applications from text messages to customer service phone lines, and on-site lead generation to technical support. 

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Topics: Software, Chatbots

What Are Chatbots Used For?

Posted by Justin Cross on Jul 18, 2019 11:14:38 AM


Chatbots pop up in some strange and wonderful places in the world of business. While they're primarily used for marketing and improving customer experience, there's a variety of interesting ways that they can do this. There's no set method for making a successful chatbot.

Nevertheless, there are successful trends when it comes to what works for your customers and your bottom line. Here are a few of the regular jobs that you might find a chatbot tasked with.

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Topics: Software, Chatbots

We Make Custom Chatbots For Your Business!

Posted by Justin Cross on Jul 15, 2019 2:30:00 PM

At Brandon Cross we specialise in bespoke chatbots for a range of different businesses. Chatbots were once the preserve of online banking and large retail websites, but are now increasingly being adopted by smaller and more varied businesses.

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Topics: Chatbots