Brandon Cross Technologies Blog

Why Are Chatbots Brilliant For Marketing?

Posted by Justin Cross on Aug 16, 2019 2:18:00 PM

One of the most powerful tools of the modern marketer is the chatbot. Chatbots are capable of providing lead generation, PR and reputation management, and boosting customer service satisfaction on an enormous scale - when in the right hands, of course. Here are some of the ways that chatbots stand out from other marketing methods when it comes to reaching both your core audience and floating consumers.

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Topics: Chatbots

What Are The Different Types Of Chatbot?

Posted by Terry Carr on Aug 14, 2019 1:53:00 PM



While chatbots are used for many different tasks, the way chatbots are constructed differs relatively little from program to program. Technically, there are presently three major categories of chatbot.

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Topics: Chatbots

Are Chatbots Secure?

Posted by Justin Cross on Aug 9, 2019 2:32:00 PM



Statistics suggest that 80% of us will have one by 2020, but Chatbots remain something of a controversial enigma. Chatbots are a relatively new technology, and this has led many to ask the important question: are Chatbots secure? There are many ways to address this question, the most important one being trust.

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Topics: Chatbots

What Are The Benefits Of Owning A Chatbot?

Posted by Justin Cross on Aug 2, 2019 2:06:58 PM


Chatbots provide numerous advantages to savvy public-facing businesses. Whether you're making deals business-to-business, providing services, informing your customers, or selling retail goods to an increasingly well-informed, well-supplied, and diverse marketplace, we can build what you need, to your specifications. Here are a few of the unique ways that a chatbot from Brandon Cross might benefit your company.

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Topics: Software, Chatbots

How Does A Chatbot Work?

Posted by Justin Cross on Jul 31, 2019 10:49:41 AM


A chatbot is a web-based software program governed by communication algorithms and artificial intelligence, which people interact with through a chat interface. Chatbots can be used in a wide range of applications from text messages to customer service phone lines, and on-site lead generation to technical support. 

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Topics: Software, Chatbots

What Are Chatbots Used For?

Posted by Justin Cross on Jul 18, 2019 11:14:38 AM


Chatbots pop up in some strange and wonderful places in the world of business. While they're primarily used for marketing and improving customer experience, there's a variety of interesting ways that they can do this. There's no set method for making a successful chatbot.

Nevertheless, there are successful trends when it comes to what works for your customers and your bottom line. Here are a few of the regular jobs that you might find a chatbot tasked with.

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Topics: Software, Chatbots

Can You Trust A Chatbot?

Posted by Terry Carr on Jun 25, 2019 10:00:00 AM

A chatbot is a computer program that uses artificial intelligence (AI) to conduct a conversation, usually with an existing or potential customer. You may have come across a chatbot on the website of a major utility or clothing company, where an image of a smiling person may ask you how they can help you today. And they are increasingly used across all platforms, including smartphones. The conversational skills of the best chatbots can be so realistic that it is hard to tell whether you are talking to a machine or a human being.

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Topics: Chatbots

The Future Of Chatbots 

Posted by Justin Cross on Apr 3, 2019 1:54:25 PM

Have you noticed chatbots popping up everywhere? These friendly chat bubbles are the newest trend in customer-facing AI. They increase productivity by freeing-up customer service time, and are able to provide detailed analytics about customer behaviour. However, like any new trend, chatbots are evolving quickly. Here’s what to look for as 2019 unfolds.

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Topics: Chatbots