Welcome To Our Guide
Elasticity & Scalability
Clearly Defined, Measurable Goals
Choosing The Right Product & Platform
General Data Protection Regulations (GDPR)
Secure Web Portals
Our Working Ethos
The decision to upgrade an enterprise application should always be centered around measurable financial reward; whether through increased efficiency, reduced operation costs, accessibility to new markets, or through increased product and service quality. As every development decision made can impact performance and ultimately the success of the project, selecting the right software development lifecycle (SDLC) methodology is as critical as sourcing a development partner with the knowledge and experience to navigate the complexities of software delivery.
Welcome To Our Webpage
Brandon Cross Technologies specialize in helping businesses source, develop and implement secure software applications to promote growth and profitability in an everevolving technology landscape. From flexible technical project management, through to software development, delivery and support, everything we do is focused around helping our partners achieve strategic goals through the effective and appropriate use of IT.
At Brandon Cross, our experienced technical consultants always take the time to establish and confirm your precise functional requirements and evaluate all aspects of your existing IT infrastructure prior to advising on the most cost-effective method of modernisation - whether migration, re-platforming, or reconfiguration.
As specialists in cloud applications, client portals, digital publishing and bespoke software development, we have the experience and knowledge to leverage maximum value from your existing applications, reducing cost and risk.
We’ve created this webpage for business owners seeking to increase efficiency, performance and security with user friendly cloud-based web applications, or through the creation of bespoke applications developed to meet unique requirements. On this webpage we’ll explain benefits of cloud-based web applications, how to determine the right type of development to meet your strategic goals, and why data security should be at the top of your agenda.
For many organisations, legacy systems remain vital to company operations. While the systems may lack agility, the software is functional. Many businesses lack the time or expertise to evaluate the benefits of migrating to bespoke, systems and applications. The result is a widening disparity between existing IT infrastructure and the ability to adopt newer technologies essential for meeting customer demand, increasing service levels and remaining secure.
Modern enterprise applications are highly complex, scalable systems, capable of deployment on a variety of platforms, enabling fast secure access for authorised users and clients. An ever-increasing number of organisations are transferring to cloud computing services to allow them to run faster and more economically. LogicMonitor’s Cloud Vision 2020 survey predicts that 83% of enterprise workloads will be in the cloud by 2020.
Falling behind competitors, or failure to prepare for GDPR compliance are risks that no business can afford to take.
Enhancing your business systems doesn’t necessarily mean completely replacing your legacy software. Enlisting expert advice from an experienced development consultant will enable you to determine the most reliable and cost-effective way to future proof your foundations; factoring compatibility, operability and security. This is where Brandon Cross can help.
In traditional software applications the software is installed onto a computer device that performs the computing tasks required to run the software. In cloud computing the application is deployed within an external datacentre or cloud services provider and accessed using a device connected to the internet. This enables cloud users to run sophisticated specialist software without the need for high specification hardware.
A cloud application is a full featured software program, typically accessed via a web browser, that relies on remote servers to provide the necessary computing power using one of the following cloud computing service delivery models:
Software as a Service (SaaS) – An on-demand, subscription-based model where the software is hosted in the cloud and accessed via the internet. The SaaS model can be used to provide flexible software access for a variety of applications, including accounting, communications, file storage and sharing, CRM and ERP.
Platform as a Service (PaaS) – A framework used by developers to build applications over the internet, to simplify creation, testing, and deployment of new applications. PaaS services are hosted in the cloud and accessed via a web browser.
Infrastructure as a Service (IaaS) – A service that offers web-based access to virtualised servers, storage and network hardware, without the requirement to purchase, manage or support the infrastructure.
There are three cloud deployment models; public cloud, private cloud and hybrid cloud.
- Public Cloud – Applications, high performance virtual machines and storage are hosted by a third-party cloud provider controlling the location and security of the infrastructure. Public cloud users share these resources, which are typically delivered on a pay-per-use model. The service is suited to applications with unpredictable traffic, offering the scalability to easily manage changes in usage.
- Private Cloud – A private cloud can be hosted internally or externally and can only be accessed by a single organisation. As hardware, data storage and network can be optimised for security, the service provides additional protection for enterprises managing sensitive data.
- Hybrid Cloud - Hybrid cloud provides a combination of on-premises, private cloud and public cloud services, enabling controlled shared access to applications and data. Organisations gain the flexibility to scale up to pay-per-use public cloud services during short term bursts of high demand, while confidential or business critical information is retained securely on premises, protected by a firewall.
Once the most suitable and cost-effective service and deployment models have been established, cloud applications should be respectively designed for the specific platform on which they will run, to ensure the applications deliver high performance, value and resilience.
By removing the capital expenditure of purchasing server software and hardware, along with the associated
operational costs of infrastructure maintenance and power usage, organisations can enjoy substantial cost savings by moving applications to a cloud-based architecture. In addition to reduced CAPEX and OPEX, cloud migration also provides the following advantages:
Elasticity & Scalability
Cloud based services can provide a competitive edge to enterprises with growing or varied bandwidth requirements as IT resources can be scaled automatically up or down to meet fluctuations in demand for your applications. Vertical scaling provides more compute power or memory to the servers which need it, while horizontal scaling allows load to be distributed across multiple servers, so your business can cope with increased traffic. Conversely, server consolidation can enable dynamic use of resources to maximise cost-savings while reducing environmental impact, as you’ll only be paying for the energy and capacity you need.
Shared Knowledge For Increased Collaboration
Data stored on cloud servers can be accessed instantaneously by any authorised user. This provides increased visibility of information for all employees, regardless of their location, working hours or time zone. The ability to share information simultaneously in real time, increases opportunities for flexible working and for effective collaboration that leads to profitable decisions and increased productivity.
Increased Customer Service
Customer orientated applications provide a user-friendly platform for customers to engage with your business or access useful information around the clock. As customers expect information to be available on demand, the ability to resolve queries quickly and easily without having to wait in a phone queue is a key advantage. When personalised assistance is required, service teams can access real time information with increased speed and accuracy, instead of referencing multiple software systems, to provide a sleeker, more efficient service.
Speed Of Innovation
Migrating to cloud applications enables agile creation and deployment of new software features to apps, allowing businesses to innovate quickly. Once new functionality is available it can be swiftly deployed to everyone at the same time.
Security should be built into your application from the outset, with a clear understanding of the level of protection offered by your provider. Cloud providers take security seriously and have the resources to implement advanced security measures such as managed firewalls, antivirus and intrusion detection. In addition, you will no longer need to invest time administering security updates across your IT infrastructure as these are performed by your managed cloud provider. Data stored in the cloud also prevents the costly downtime associated with local hardware, network or power failures as the information is provided through highly available cloud infrastructure which is more economically provided at scale.
In order to identify the right type of application development to meet technical and operational requirements, a development consultant should always gain an in depth understanding of an organisation’s unique business processes, challenges and strategic goals. Software application architecture is the structured framework used to ensure the quality, performance and serviceability of the application.
Planning & Collaboration
Defining an application architecture requires consideration of potential operational issues that could damage the success of the application, and designing solutions to minimise risk. Poor architecture can lead to application instability, deployment problems, or failure to lay provisions for future growth.
Successful application architecture requires clear, open and honest communication between an organisation and the development team. Key team members responsible for managing processes and systems should be invited to share their contributions and insight, as they will have experience and knowledge of vital functionality, performance tracking and potential sticking points. This approach leads to efficient planning for integration with technology, policies, procedures and personnel.
Clearly Defined, Measurable Goals
To create an application that adds value, each functional requirement should be clearly defined, quantifiable and justifiable in terms of value. Examples of functional requirements include tools that enhance customer experience, service speed or product quality; along with functionality that reduces production or operating costs or provides regulatory compliance.
Each functional requirement should be prioritised by strategic importance and return on investment capability. Once the cost to implement each function has been calculated, businesses can determine which functional requirements will provide a positive ROI and others that should be implemented using alternative, more cost-effective technologies or processes. Visibility of success criteria is vital for defining which functional requirements are realistically achievable.
Choosing The Right Product & Platform
Once your business requirements have been analysed, evaluated and defined your development consultant can then recommend the most appropriate products and platforms to simplify the task of deploying your application, whether open source cloud, Software as a Service (SaaS), or bespoke software development.
For some organisations free software or an off-the-shelf software product will satisfy functional requirements. A bespoke application can provide the competitive edge and a greater ROI for businesses requiring unique functionality, specifically tailored to enhance productivity and performance in a niche market. Applications should be designed to grow in functionality and capacity to adapt with evolving business needs.
The widespread and rapid uptake of cloud applications has led to an influx of development services, however not all developers are cloud security experts. An application vulnerability is a weakness that can be exploited by cyber criminals. Attacks typically target the confidentiality and integrity of an application, through data theft, data destruction or sabotage of services.
There is often confusion about whether the responsibility for security lies with cloud service providers or application developers. While cloud providers manage infrastructure and networks, application security layering is the responsibility of application owners. Security should be an integral part of application building and designed within the application architecture.
All cloud applications should control and restrict access to sensitive data using encryption. Encryption is the process of encoding data using industry recognised algorithms which scramble information, rendering it impossible to decipher without an encryption key. Strong encryption is required for any application used to save personal information capable of identifying an individual, such as contact details and email addresses collected through contact forms.
Under GDPR requirements all data subjects must be informed about and when and how their data will be used. Significant fines could be imposed in the event of a data breach – either €20 million or 4% of the company’s global annual turnover for the previous financial year, depending on which is higher.
Any organisation handling or storing sensitive or personal data will require advanced levels of security, starting with effective authentication, access control, encryption, security monitoring and comprehensive risk management policies. A security expert, like Brandon Cross Technologies, will be able to assist you in ensuring your data management systems, infrastructure and internal processes meet regulatory obligations.
To gain the most value from a software development service and to ensure a smooth transition it is important to evaluate the following areas:
An established company with a proven track record of success will have the project management skills to align your priorities with realistic, reliable and timely delivery.
The ability to clearly define evaluation criteria, analyse product and security features and explain reasons for choosing a specific methodology.
A reputable development company will be happy to discuss their areas of technical expertise and to provide details of previous projects and experience supported by testimonials.
Clearly Defined Values
Rapport matters. Seek a development partner with a friendly, open and honest approach, who listens to your needs and will deliver a personalised service.
It is important to define your quality assurance and testing approach early on to set realistic expectations for both parties. Agreements should be documented, with processes set in place for managing risks, issues and pilot implementation.
A company that places high importance on improving the development process is an indication of high quality standards.
At Brandon Cross we enjoy helping businesses achieve their goals by creating intelligent and user-friendly applications designed for their specific business needs. Having designed and delivered secure solutions for numerous organisations across multiple sectors including Telephony, Pharmaceutical, Petrochemical, Manufacturing, Engineering and Digital Publishing, we are proud of our reputation for quality, efficiency and reliability.
Although our experience allows us to cover a wide spectrum of platforms, technologies and solutions, we are leading specialists in the development of the following bespoke applications, custom built to your specifications:
Secure Web Portals
Secure web portals can be created for customers or employees to increase service, retention and loyalty. Portal software provides efficient, 24/7 access to the information and advice you need to share or integrate with back end systems. Each private account can allow users to view, update or download information, and receive notifications, updates or reports in real time, whether in the office or on the move. All while companies benefit from the ability to maintain strict control over all information with full auditability of all interactions.
Knowledge Based Applications
No matter how specific your requirements, data security is at the core of the applications we build. We specialise in harnessing innovative AI technology to provide prompts and technical assistance. The service can be further elevated using online chat or real time communications to answer queries, saving organisations time and money. The technology draws on a support library of FAQs, brochures and blog articles to offer guidance and resolve simple queries.
While the technology effortlessly manages basic requests, it can recognise when to transfer to a human support agent, providing an instantaneous overview of the issue, for a fast, superior interactive customer experience.
Cloud-based digital publishing enables efficient online management, distribution and promotion of digital content, such as photographs, audio and video media, interactive eBooks, brochures, articles or magazines. Customers can consume content on demand, from any device, with fast loading speed for a great user experience. Valuable publications such as industry specific informative reports can be sold for a subscription fee, while other content can increase revenue though content marketing and lead generation.
Analytics provide performance engagement metrics for insight into content that converts, enabling responsive prioritisation of marketing resources. And as there are no printing or distribution costs, digital publishing offers endless cost-effective possibilities to increase customer reach.
Whether you need security consultancy services, product advice or secure development, at Brandon Cross we have the experience, product knowledge and technical ability to plan and deliver any project. We will always promote the most effective ways to meet your requirements with security built by design into your application.
Our project management services help you plan and prepare for the complexities of migrating to a new solution, for a smooth transition conducted in manageable stages. Our thorough analysis of your existing infrastructure, processes and security requirements within the application architecture will identify which applications to migrate for the maximum benefits for your business.
Our Way Of Working
We develop bespoke business solutions to fit your business by:
- Analysing your business requirements.
- Leveraging your existing IT infrastructure to minimise costs.
- Identifying existing components and technologies to reduce development time.
- Using your preferred technologies to reduce training and make the best use of inhouse expertise.
- Providing the technical project management experience to steer your project to a successful conclusion.
Our Working Ethos
We love working with technology but we are ultimately in this line of work because we enjoy working with people. We make technology work, but it’s creating something of real value for people that drives what we do. We want to enjoy your project and we want you to enjoy working with us.
Every individual deserves respect. We recognise that everyone has something of value to bring to the table, and the fact that we all have different ideas and beliefs, different education, experience and background is a strength when it comes to teamwork. Every customer, organisation, project and system also has its own characteristics and unique circumstances; some of which are strengths, others are challenges. We aim to use the whole profile of strengths and characteristics in our team and yours to enable you to succeed on your own terms.
To help you reach your goals we first need to understand where you wish to go and where you are today. This customer knowledge is the key to successful change, so the first thing we do is listen. At the beginning of every project we take time to understand your priorities, concerns and aspirations in a systematic way, and we continue to listen throughout our relationship.
No one likes stress and uncertainty. We want you to know how things are going and what we’re doing. While not bothering you with every little detail, we will keep you informed of the major stages of our work so you have no nasty surprises. Interactive It is important to us that you are happy with the work we carry out for you. To do this we make every effort to communicate clearly and often, so that we know what you want and that you know what we can realistically achieve.
We don’t keep secrets in business. When working with us we offer our full knowledge, experience and abilities and apply them to your situation. We are always happy to explain what we are doing and why in as much detail as you need, and to consider new ways of working as appropriate to the situation.
To discuss your project with us in person, or to request a free quote, please get in touch by any of the following means.
Brandon Cross Technologies
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