Brandon Cross Technologies Blog

Bridge The Gaps In Your Knowledge With Custom FAQ Software

Posted by Justin Cross on Oct 15, 2018 5:22:12 PM

Bridge The Gaps In Your Knowledge With Custom FAQ Software-1

Given that most SME entrepreneurs and company directors have a reliance on their customer-facing software systems but little technical knowledge of how they function, the need to get it right with an expert contractor has never been greater.

This is certainly the case with an online system that provides existing and would-be clients with an insight into what your organisation or company does.

If you want to tell the world what marks your business apart from others in your sector, if you want to provide information about new products and services that you can provide and if you simply want to fill in the gaps in knowledge your customers might have, then a fully customised FAQ software system is the answer.

Rather than directing clients to a tired-looking and infrequently updated webpage or answering the same questions over and over again in person, a bespoke FAQ software platform provides an end-to-end solution that's perfect for businesses with more important things to do. 


Bespoke Software Development 

The fact is that the one-size-fits-all approach to digital publishing really doesn't work in the modern age. All too often FAQ pages do little to provide a genuinely informative customer experience. That's where our cloud and web-based app development comes in because well-made FAQ software answers all of the key client queries and informs them of what else it is that you do. In addition, it can help promote what makes your business unique in a manner that is a cut above what you'll find on the average SME website. 

 

Individual Assessments 

Our approach to a fully tailored software development process means that businesses can not only upgrade their enterprise applications to more cost-effective solutions, but plan how investing in them will derive financial benefits down the line. This assessment is made in a detailed fashion to determine how the software will produce outcomes like increased productivity, lower operational costs or provide greater access to new markets.

By listening to you and honing in on what you do best, developing a bespoke solution to meet your clients' FAQ needs means designing a solution that addresses all of your functional business goals.  

 

Established Reliability 

Established in 2006 and having worked with businesses in sectors as diverse as telephony, pharmaceuticals and petrochemicals, we are experts in a range of enterprise software, including interactive and intelligently controlled FAQ programmes.

As an information security and data privacy specialist with over three decades of experience, our artificial intelligence (AI) solutions can deliver an amazing FAQ experience for clients whilst still keeping your web-based systems secure and safe from cyber-attacks. For more information about our transparent approach and unrivalled expertise, please click here download our free guide - Secure Cloud Based Web Applications.

You can also speak to us directly by calling 0208 144 2000.

Guide To Secure Cloud Based Web Applications

Topics: Customers, Software