Brandon Cross Technologies Blog

Brandon Cross Technologies Blog

Chatbot Implementation: Pre-Built Software Vs Customised Development

November 12th, 2018 / Justin Cross / 0 comments

The world of software development has evolved in leaps and bounds during recent years. While critical in terms of business operations, this observation has also not been lost on the end user. Customers now expect to access personalised and targeted solutions with the click of a button. No longer are they satisfied with generic engagement processes. These situations have been addressed with the […]


Designing & Building Custom Web Applications to Suit Your Needs

November 7th, 2018 / Justin Cross / 0 comments

If you need a web application that caters to your business needs you should work with an experienced company that will offer you professional advice and bespoke solutions. As you set goals for your business, investing in custom web applications will help you achieve them in a shorter time frame and with a better long term ROI.


How Chatbots Can Automate & Improve Your Sales Process To Help You Gain More Customers

October 31st, 2018 / Justin Cross / 0 comments

Using a chatbot on your company's website can really help you get more customers – all without having to employ any additional sales staff. If you are wondering whether it might finally be time to get a chatbot for your site, read on.


How Chatbots Can Improve The User Experience Rating Of Your Website

October 25th, 2018 / Justin Cross / 0 comments

The development of web based AI is on the rise and chatbots are only the tip of the iceberg. With the number of users using various messaging apps skyrocketing, chatbots that imitate live agents are in high demand.


Bridge The Gaps In Your Knowledge With Custom FAQ Software

October 15th, 2018 / Justin Cross / 0 comments

Given that most SME entrepreneurs and company directors have a reliance on their customer-facing software systems but little technical knowledge of how they function, the need to get it right with an expert contractor has never been greater.


6 Features Every Workflow Management Software Should Have

September 26th, 2018 / Justin Cross / 0 comments

There is a simple reason why workflow management systems are increasingly popular: they produce noticeable results. Companies that rely on specialised software to organise and keep track of work activities and processes typically achieve productivity improvements across the board.


4 Telltale Signs That You Need to Invest in Workflow Management Software

September 19th, 2018 / Justin Cross / 0 comments

Workflow management software can help keep things running smoothly in a busy office, but is it really necessary? In many scenarios, yes.


4 Benefits of Investing in Custom Knowledge Base Software

September 12th, 2018 / Justin Cross / 0 comments

Are you aware of the benefits that custom knowledge base software could bring to your business?


How to Ensure Data Security In Cloud Based Applications

June 26th, 2018 / Justin Cross / 0 comments

The use of cloud based applications can make things easier for your business: you can save money on infrastructure and let someone else manage the day-to-day hardware and software headaches. However, using the cloud in your business can invite headaches of its own, especially when it comes to ensuring the safety of your data. With security breaches reported worldwide at large and small firms […]


Is Your Business Compliant With GDPR?

June 15th, 2018 / Justin Cross / 0 comments

Most organisations are concerned about the security of their information on the internet, so it is not surprising that on 25th May 2018, a new European privacy regulation, called The General Data Protection Regulation (GDPR), came into effect in the UK. As you can imagine, just about every organisation is affected. If your business collects data through a website or social media account, conducts […]

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