Digital Publishing Software allows you to instantly make information available all around the world by simply posting it online. You can significantly reduce your printing and distribution costs, and even translation costs, because this can be done locally by the receiving organisation or reader.

There are many ways in which Brandon Cross can help develop a call centre application that will benefit your business. Our friendly team can develop a fully customised package for you that will meet the exact requirements of your business. Read on to discover the top reasons for deploying a bespoke application in your call centre.

Who does business on the phone nowadays? Well, the truth of the matter is that plenty of us still pick up the phone to speak to people. However, this does not mean that things are not changing. Younger people, in particular, are less and less likely to make enquiries over the phone. If you want to sell your goods and services in the future, then you are going to have to look at the communications […]

Developing software that meets the specific demands of customers is at the heart of what we do at Brandon Cross. Of course, the recently implemented General Data Protection Regulations, or GDPR, mean that it is essential that all solutions comply with the rules surrounding data recording, management and usage.

  It is no secret that modern computer programs have become highly intuitive. This allows them to solve complex problems that would have required the use of a human counterpart in the past. One example of this paradigm shift can be seen in the use of automated reasoning software. In order to appreciate its role within modern business, it is first a good idea to take a look at this unique concept […]

Many organisations experience difficulty when attempting to accurately monitor day-to-day activities. This is due in no small part to the fact that in-house processes have become more intricate than ever before. However, such oversight is critical if a business hopes to maximise its productivity while minimising potential errors. This is also why implementing the appropriate workflow management […]

It is often said that success or failure in the digital economy is only a click away. Start-up organisations and SMEs face more challenges than ever and as technology continues to evolve, so should in-house methods respond to the changing needs of their specific customer base. This is difficult to accomplish with traditional methods due to a lack of efficiency and centralised insight. The good […]

The world of software development has evolved in leaps and bounds during recent years. While critical in terms of business operations, this observation has also not been lost on the end user. Customers now expect to access personalised and targeted solutions with the click of a button. No longer are they satisfied with generic engagement processes. These situations have been addressed with the […]

Even smaller businesses will likely be required to simultaneously oversee multiple projects from time to time. Not only can this be a very challenging concept, but a failure to adopt the correct approaches can quickly lead to costly mistakes and even lost customers. The main issue is that juggling such requirements with the use of legacy-based systems and similarly outdated in-house tools is […]

In order for you to procure the correct solution, it is important to ask your software developer a handful of important questions before moving forward. Let us examine four key areas to clarify well in advance.